What Codex actually owns in Concierge.
This page exists so the second offer is real and operationally clear, not implied between the lines of the main offer.
How Events Concierge removes the bottleneck.
The goal is not more noise in the inbox. The goal is faster handling of qualified opportunities until they become booked meetings.
- Codex captures and qualifies the inquiry through the same Growth Engine pipeline.
- Codex responds quickly during coverage hours and manages the follow-up sequence by text, email, and call.
- Qualified opportunities are moved to a booked meeting instead of sitting untouched in the inbox.
- Your team takes over for pricing, proposals, contracts, and final close.
Guarantee (Events Concierge layer)
The concierge layer sits on top of the same demand engine. It exists to keep qualified opportunities moving instead of stalling out.
- If you choose Events Concierge, we commit to same-day follow-up standards during coverage hours and to moving qualified opportunities to a booked meeting.
- If the Concierge layer does not produce 10 meeting-ready qualified leads within 60 days from go-live, we comp the Concierge layer for the next month. The Growth Engine and ad spend remain active.
When Concierge is the better choice.
This offer is for restaurants with demand and operator buy-in, but not enough reliable staff bandwidth to chase every qualified lead.
Best-fit signals
- Ideal when the restaurant cannot reliably respond within 2 business hours
- Codex needs access to the inbox, scheduling process, and qualification rules
- Your team still needs offer clarity and proposal ownership
- Best when execution bandwidth is the bottleneck, not demand
What stays with your team
- Codex owns first response, multi-touch follow-up, and meeting booking during coverage hours
- Your team still owns pricing, proposals, contracts, and event execution
- Codex still depends on clear minimums, blackout dates, and venue-fit rules from your team
The same measurement standard still applies.
Concierge is not a vague white-glove add-on. It exists to move the same qualified demand toward booked meetings with fewer internal bottlenecks.
Questions prospects ask when they know follow-up is the real issue.
The site should make this operational distinction legible before sales ever has to explain it live.
What is the difference between Growth Engine and Events Concierge?
Growth Engine installs the pipeline and gives your team the system to run it. Events Concierge includes Growth Engine plus Codex operating the follow-up and meeting-booking layer so your staff does not have to chase leads.
Who pays for ad spend?
The restaurant pays ad spend directly to the platforms. Codex builds, tracks, and optimizes the funnel and campaigns.
Do you guarantee bookings or revenue?
The Growth Engine guarantee is based on verified qualified inquiry volume, not booked revenue. Revenue depends on venue fit, response speed, sales process, availability, and close rate.
How fast is response expected?
The Growth Engine model expects a real events owner who can respond within two business hours and keep follow-up moving.
What do we need internally to make this work?
You need clear event minimums, routing ownership, a person responsible for inquiries, and willingness to review pipeline quality and response speed.
How much time does our team need to give this?
Growth Engine requires a real events owner who can respond within two business hours, keep follow-up moving, and join pipeline reviews. Events Concierge reduces the chase, but your team still needs to confirm availability, pricing, menus, proposals, and final booking details.
What does Codex not control?
Codex does not control your availability, pricing, menu fit, close rate, event capacity, or whether a qualified inquiry becomes booked revenue. The guarantee is based on verified qualified inquiry volume, not booked revenue.
How do we know if this is worth the cost?
We look at your average event value, realistic close rate, capacity, and 90-day program cost. If the math does not make sense, the pipeline is not a fit yet.
What should life look like after 90 days?
New inquiries should be tracked, routed, responded to, followed up on, and reviewed. Your team should be able to see what came in, what was qualified, who handled it, what converted, and where revenue is getting stuck.
Who should not apply?
Restaurants without clear event capacity, minimums, availability, or someone who can support the booking process should wait. If no one can own response and follow-up internally, Growth Engine alone is probably not the right model.
If bandwidth is the problem, Concierge is the cleaner answer.
Apply first. If there is a fit and we have capacity, we will send the 20-minute fit-call link after review.